Shipping Policy

Shipping within Canada

We offer Free Shipping on all orders over CAD$60 (before tax) throughout Canada. Please be patient with us but we promise to aim to ship all items 1-2 business days after processing. Please allow a total of 3-7 business days after receiving your tracking number and shipping confirmation for your package to be delivered.

USA

We offer Free Shipping on all orders over USD$60 (before tax) throughout mainland USA. Please be patient with us but we promise to aim to ship all items 1-2 business days after processing. Please allow a total of 4-7 business days after receiving your tracking number and shipping confirmation for your package to be delivered.

We are Canada-based; if you are shipping to the USA, buyers located outside Canada are responsible for any applicable import duties, state taxes and/or fees.

The exception to the rule (because there’s always one, or two):

During our busy seasons (particularly holidays),  please contact us if you require your item by a specific date and we will try our absolute best to work with you.  We always do our very best to get your products to you as quickly as possible.

NOTE: Due to the impact of COVID-19 we are seeing some delays in shipping. Orders and tracking updates may be delayed. If you have any questions or concerns regarding your order and the shipping times, please reach out to us at info@cocobohemia.com.

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