Have a question?

Frequently Asked Question

We accept most major forms of credit cards, we also take Apple and Google pay.

Damaged products will be replaced without charge within 7 days of receipt of original order, otherwise our products are non-refundable. However, we do offer a satisfaction guarantee and if you are unhappy with your purchase Coco Bohemia will provide you with a one time credit toward use of another product in our store.

Please refer to the product page for product information. Our soaps require a 6 week cure period and soaps which have not fully cured will come with a batch creation date and date on which the product may be used. 

Yes, all orders may be changed or cancelled prior to shipping (usually 24-48 hours post order).

Orders placed and shipping within Canada will not be subject to custom duties, however, may be subject to sales taxes at the time of checkout. 
Orders placed and shipping outside of Canada may be subject to applicable import duties, taxes and fees.

An email with the tracking information for your package will be sent within 2 business days of your order.